Debit Card Fraud

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Debit Card Fraud

This week, someone stole $629.64 from my checking account.  This page tells the story.

Monday (6/14), my bank called and left a message about some suspicious looking activity in my account.  When I got home, I looked online and discovered some Point-of-Sale withdrawals in the Phoenix area (see the fraudulent transactions, below).  These are the same kind of transactions I see when I use my debit card.  But I hadn't lost my debit card, I still have it with me.

I called my bank the next morning, and they arranged to refund me $295.53 (covering the charges made through 6/15, 9:41am), and I faxed them a notarized affidavit saying those charges were fraudulent. The $10 I paid to get it notarized was my only cost in this whole thing.  The bank said they would cancel my debit card and send me a new one.

So I thought everything was fine.

Yesterday, Friday, I got home to discover a letter from my bank saying they had deposited $334.11 in my account.  That was the first I learned of some additional charges made on my card Tuesday night. I guess the bank didn't cancel it in time (see top 5 transactions).

On the "Affidavit: Fraudulent Use of a Credit or Debit Card" I signed, there was a question that said "Has this loss been reported to police department?"  I answered no, then emailed the person at my bank handling the case.  She wrote back and said:

Matthew,

<The name of my bank> does not report this to the authorities. Most of the time reporting is done if know who committed the crime against you. If you do not know who it was, you may decide not to report this case.

Thanks,
Annette

My friend Dan says that it probably won't do any good to report, and if I do, their response will be something like "we'll get to it right after we solve these six murders."  He's probably right, but I am going to send the police department the information anyway, just in case.  Maybe they're working on another similar case.

This morning, I decided to call the Handel on the Law radio show on KFI AM 640, and I actually got through. Here is the transcript or you can download the audio: matthew_on_handel.mp3

Handel: Welcome back to Handel on the Law. Bill Handel, marginal legal advice where I tell you you have no case. Matthew, welcome to the show. Hello.
Me: Hi Bill,
Handel: Yes Sir,
Me: What police department do I report an ATM debit card fraud to?
Handel: To the local police department, wherever it happened.
Me: Okay.
Handel: Yeah, also, you wanna talk to your bank, the bank too.
Me: I talked to my bank, I got the money back, but I just, uh, wanted to make sure that somebody knew about it 'cause somebody used my ATM card in Arizona, but I haven't been there.
Handel: Call the local cops, right there, whatever city, and turn 'em in.
Me: Okay.
Handel: You know, and get an investigation going, okay?
Me: Okay.
Handel: See you later. Good for you, and good for the bank for returning that money as quickly as they did, too.  That's for sure.

So, I'll see what happens. Probably nothing. But it annoys me that someone would steal money from my credit union. Also, I should probably now check my credit report and make sure everything it still in order.

6/16/2004 13:01 Point Of Sale Withdrawal EXXONMOBIL59 01519768 SUN CITY AZUS $23.57
6/15/2004 23:24 Point Of Sale Withdrawal ECKERD DURGS #5333 PEORIA AZUS $39.80
6/15/2004 21:42 Point Of Sale Withdrawal WALGREEN 00031328 PHOENIX AZUS $66.46
6/15/2004 21:42 Point Of Sale Withdrawal WALGREEN 00031328 PHOENIX AZUS $43.44
6/15/2004 20:00 Point Of Sale Withdrawal CIRCLE K 00599 PHOENIX AZUS $160.84
6/15/2004 9:41 Point Of Sale Withdrawal KFC #1303062 13030622 PEORIA AZUS $29.58
6/14/2004 19:20 Point Of Sale Withdrawal CIRCLE K 00127 SCOTTSDALE AZUS $50.25
6/14/2004 19:20 Point Of Sale Withdrawal CIRCLE K 00127 SCOTTSDALE AZUS $40.80
6/14/2004 19:20 Point Of Sale Withdrawal CIRCLE K 00127 SCOTTSDALE AZUS $29.11
6/14/2004 13:30 Point Of Sale Withdrawal EXXONMOBIL59 01519768 SUN CITY AZUS $9.07
6/14/2004 13:30 Point Of Sale Withdrawal EXXONMOBIL59 01519768 SUN CITY AZUS $30.81
6/14/2004 13:04 Point Of Sale Withdrawal SONIC DRIVE-IN #3800 PEORIA AZUS $20.06
6/14/2004 9:56 Point Of Sale Withdrawal KFC #1303062 13030622 PEORIA AZUS $15.04
6/14/2004 9:56 Point Of Sale Withdrawal PIZZA HUT 07030182 480-9418032 AZUS $13.98
6/11/2004 13:27 Point Of Sale Withdrawal SONIC DRIVE-IN #3800 PEORIA AZUS $9.24
6/11/2004 13:27 Point Of Sale Withdrawal SONIC DRIVE-IN #3800 PEORIA AZUS $18.76
6/11/2004 13:14 Point Of Sale Withdrawal EXXONMOBIL59 01519768 SUN CITY AZUS $28.83

 


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Created and maintained by Matthew Weathers. Last updated Apr 20, 2006.